Privacy Policy

SiegeLands operates this website and related services to provide server information, community access, and digital purchases. This Privacy Policy explains how personal information is collected, used, and shared when you use the services.

Personal Information We Collect

• Contact details such as email address when you contact support.
• Transaction information for purchases, including product details and payment status.
• Account and session information, including username, IP address, and connection logs.
• Usage information such as browser, device type, and pages visited.
• Communications you send through support channels or Discord.

How We Use Information

• To provide, maintain, and improve site and network functionality.
• To process purchases and fulfill digital goods or entitlements.
• To enforce server rules, detect abuse, and prevent fraud.
• To respond to support requests and service issues.
• To meet legal and regulatory obligations where required.

Payments

Payments are processed through third-party payment providers. SiegeLands does not store full card numbers or CVC information on this website.

How We Share Information

• With hosting, analytics, and infrastructure providers that operate services on our behalf.
• With payment providers solely to complete purchases.
• When required by law, legal process, or to protect users and the network.

Data Retention and Security

We keep information only as long as needed for service operation, moderation, accounting, and legal compliance. While we use reasonable safeguards, no method of transmission or storage is perfectly secure.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information. You may also request a copy of information we hold about you.

Children's Privacy

The services are not directed to children under the age required by local law without parental permission. If you believe a child has submitted personal data, contact us to review removal options.

Policy Updates

We may revise this policy to reflect operational, legal, or product changes. Updates are posted on this page with a new effective date.

Contact

For privacy requests or questions, contact support at support@siegelands.org or through the official Discord.